eFiling – Frequently Asked Questions

1. How can I submit a request for an attorney general open records decision electronically?

Visit the Public Information Act Electronic Filing System to start eFiling TODAY! The OAG has partnered with Texas.gov to create an online electronic filing system for open records.

2. Who is eligible to submit information electronically through the OAG's Public Information Act Electronic Filing System?

A governmental body, as defined by Texas Government Code Section 552.003, that seeks a decision from the attorney general about whether requested public information is excepted from public disclosure may submit information electronically through the system. An interested party may also submit the reasons why requested public information should be withheld or released along with any necessary supporting documentation for consideration in the attorney general's open records decision process.

3. Is the OAG's Public Information Act Electronic Filing System secure?

Texas.gov maintains the highest security standards of government, commercial and financial institutions. Texas.gov's current security standards comply with Payment Card Industry Data Security Standards (PCI-DSS), the Texas Administrative Code (1 T.A.C. § 202), and the Texas Public Information Act (Texas Government Code Chapter 552), as well as industry best practices that include the following organizations: The Information Technology Laboratory (ITL) of the National Institute of Standards and Technology (NIST) and the Software and Network Security Institute (SANS).

4. Are mail-in and in-person submissions still available?

Yes. Use of the OAG's Public Information Act Electronic Filing System is optional. Governmental bodies and interested parties may still mail requests for open records decisions and related materials to:

Office of the Attorney General
Open Records Division
P.O. Box 12548
Austin, TX 78711

Hand-deliveries may be made to:

Office of the Attorney General
Open Records Division
209 W. 14th Street, 6th Floor
Austin, TX 78701

PLEASE NOTE: Effective January 3, 2012, the OAG no longer accepts requests for decision, related materials or arguments from interested parties, via facsimile or email.

5. How much will my electronic submission through the OAG's Public Information Act Electronic Filing System cost?

The cost for an electronically submitted request for an attorney general decision is $25, plus a $5 administrative fee to be collected by Texas.gov. Subsequent submissions by the same governmental body related to the same request for decision will not be assessed an additional $25. Texas.gov's $5 administrative fee will, however, be applied to all subsequent submissions.

An interested party that electronically submits arguments or documents pursuant to section 552.304 or 552.305 will be assessed the $25 fee, plus a $5 administrative fee to be collected by Texas.gov. Subsequent submissions by the same interested party related to the same request for decision will not be assessed an additional $25. Texas.gov's $5 administrative fee will, however, be applied to all subsequent submissions.

6. If I submit my request for decision at 11:59 PM on the day of my deadline, will my submission be considered timely by the OAG?

Yes. A submission will be considered filed timely if it is electronically submitted at any time before midnight (CST) on the date on which the submission is due.

7. Can I submit some of my information electronically and the rest via regular mail or hand-delivery?

Yes. A governmental body or interested party may use any combination of permissible submission methods.

8. What types of document formats are accepted?

Documents with the following file extensions are accepted: doc, docx, wpd, xls, xlsx, pdf, txt, bmp, jpg, ods, sxc, odt, rtf and tif.

At this time, audio and video files are not accepted for electronic submission.

9. Can I electronically submit a document that requires a physical signature or that exists only in paper format?

Yes, as long as you have access to a scanner, these types of documents can be scanned and submitted electronically.

10. How do I know my electronic submission was received?

After proper submission and payment, you will receive a payment confirmation email from Texas.gov. Then, within three business days (excluding holidays and skeleton crew days), you will receive official confirmation, via email, from the OAG.

Revised: June 19 2012