As an advocate, you play a key role in helping victims understand subrogation.

This section will help you understand what subrogation is, when it applies, and how to support victims through this process. 

Common financial sources that may impact CVC assistance 

These are examples of sources of payment that might affect CVC payments if they cover the same expenses: 

  • Auto or medical insurance
  • Medicaid/Medicare
  • Lawsuit settlements or judgments
  • Restitution
  • Disability/unemployment benefits
  • Burial or life insurance
  • Social Security Disability (SSDI)
  • Police officer or teacher benefits 

What is subrogation? 

Subrogation is the process through which the Crime Victims' Compensation (CVC) Program recovers funds it has paid when a victim later receives money from other sources (for e.g. a lawsuit or insurance) for the same expenses. 

Advocates, please help victims understand: 

  • Subrogation is not a penalty: Subrogation prevents double payment for the same expense
  • Their total support won't decrease: They're still entitled to all eligible expenses
  • The process is required by law: This isn't a discretionary decision 

Contact the CVC staff for assistance 

Our team is here to help you assist victims with the subrogation process: 

You can contact us online 
 or 
 You can reach us by phone: 
 Mon. – Fri., 8:00 am – 5:00 pm CT 
 Toll Free: (800) 983-9933 
 In Austin: (512) 936-1200